Draper Towing and Repair
217 North Main Street
Monticello, Utah, 84535
(435) 587-2788
(435)459-4801 (Cell)
In June of 2010, Steve
Draper opened up the newest automotive business in Monticello, Utah; bringing
with him over 20 years of experience in the industry. Word of mouth is spreading the knowledge of
Steve’s friendly and professional manner; and I’m here to help spread that word.
My husband’s SUV needed a
new gas filter which was enclosed inside the tank itself. Not only did Steve take the vehicle
immediately, but he quoted us a price better than another repair shop had, and
had the work done by the next day. Later
on an unrelated issue developed with the SUV; Steve kept the vehicle for several
days, testing it at different times each day, but the problem refused to show
itself again. Steve did not take
guesses at what the problem might be, nor did he fix parts unnecessarily; he
honestly told us that until it occurred again, there was nothing he could
do. While traveling through Colorado,
the vehicle stalled out and another mechanic found that the computer had
finally given out…what do you expect from a 1998 used vehicle. All we knew was that Steve had been very
honest about the assessment, and we were going to keep using his business.
Recently I took my car in
for its yearly inspection and it only took 20 minutes. Another automotive business I had been using
usually kept my car for an entire day!
While I was waiting, I saw Steve interact with other customers; he was naturally
friendly, polite and helpful. If he
could not accommodate someone, he would call another business to see if they
could help the customer. Another facet I
like about Draper’s is that the atmosphere is positive; being unfamiliar with
the workings of an automobile, I’m not made to feel like an idiot. Steve Draper should run a class on how to
truly operate an automotive towing and repair business.
If you’re a resident of
Monticello, Utah; or a traveler with auto issues; make sure to keep Draper’s
numbers handy. Thanks Steve for being a
true professional and proud of what you do.
Mary Cokenour
